Member FAQ

How do I access my account?

To check into your account, head to My Account, enter the email address used on your order. If you do not have an account, you will be prompted to create one. Use this account to manage and track your orders and your loyalty program.

How do I update my subscription?

We love that you love Moodeys as much as we do. To make edits to your subscription, click ‘Manage My Subscription’ to edit, change or pause your subscription.

What is the Maison Moodeys Loyalty Program?

Maison Moodeys is our way of saying thank you. Purchasing a Moodeys product and signing up for an account automatically checks you into our loyalty program. Here, you can collect and redeem rewards through our points system on products and gifts.

Members collect points which can be used against purchases. Depending on your loyalty level you also get access to exclusive products, sales and gifts.